Regarding the recent downtime
Posted: Mon Jun 14, 2010 4:04 pm
Hey guys,
As you may have noticed, the forum has been having some major issues for the past week, forcing me to temporarily take it offline as I talked to the hosting company's staff to figure out what's been going on and how to get it resolved.
It turns out that management at our hosting company has changed a few days ago. Essentially, when the new guys came in, they discovered a huge mess in terms of the way the servers were set up by the previous guys, so they've been undertaking a massive cleanup effort. Part of it was to move us to a new server, which was supposed to happen a week ago. But when that move went bad, they had to roll back our account--that is when all our issues started coming up. I kept trying to restore our forums, but they kept wrestling with their server, resulting in a lot of headaches for me and random downtime and rollbacks on the forum. >_>
The good news is that they've completed the work of moving us to their new server. This, hopefully, should mean that we don't get more weird screw-ups. The new server also appears to be faster, having more processing power and RAM.
As you may have noticed, the forum has been having some major issues for the past week, forcing me to temporarily take it offline as I talked to the hosting company's staff to figure out what's been going on and how to get it resolved.
It turns out that management at our hosting company has changed a few days ago. Essentially, when the new guys came in, they discovered a huge mess in terms of the way the servers were set up by the previous guys, so they've been undertaking a massive cleanup effort. Part of it was to move us to a new server, which was supposed to happen a week ago. But when that move went bad, they had to roll back our account--that is when all our issues started coming up. I kept trying to restore our forums, but they kept wrestling with their server, resulting in a lot of headaches for me and random downtime and rollbacks on the forum. >_>
The good news is that they've completed the work of moving us to their new server. This, hopefully, should mean that we don't get more weird screw-ups. The new server also appears to be faster, having more processing power and RAM.